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Rider Courtesy

For the benefit and safety of everyone who uses MITS vehicles and MITS Station, we ask that you follow these rules. Behavior which disturbs others, is unsafe, or causes damage is not allowed on MITS property or vehicles. Examples of behavior which will not be allowed include profanity, horseplay, excessive noise, skateboarding, and littering. Pedestrians…

Bike ‘n’ Ride

Bike ‘n’ Ride makes riding MITS easier than ever. It doesn’t matter whether you bike because the stop is too far to walk or if you ride for the fun of it. Just pedal to the nearest bus stop and MITS will be there to pick you up with your bike. Bike racks are available…

Your First Bus Ride

Although your first ride may make you feel a little apprehensive, it’s really easy. Here’s what you do. Route & Schedule Information First you’ll need route and schedule information. Call 765 289-MITS (289-6487) and be ready to tell the operator: Where you are Where you want to go, and When you want to get there.…

Days & Hours of Service

Many routes do not operate during the evening hours. Check individual schedules for exact starting and ending times. MITS does not operate on these holidays: New Year’s Day Memorial Day Independence Day (4th of July) Labor Day Thanksgiving Day Christmas Day Real time customer information is available. Check it out here.

No Show Policy

Muncie Indiana Transit System (MITS) understands that because MITSPlus requires trips to be scheduled in advance, riders may sometimes miss scheduled rides or forget to cancel rides they no longer need. MITS also understands that riders may sometimes miss scheduled trips or be unable to cancel trips 1 hour prior for reasons that are beyond…

MITSPlus Application

I understand that to be certified to use MITSPlus under the guidelines of the American with Disabilities Act (ADA) I must have a disability which makes me unable to use MITS fixed route bus service. Unable means that this is impossible or it causes severe or continuing pain. I understand that discomfort, occasional pain, age,…

Accessible Taxi Voucher

Wheelchair accessible, taxi-like transportation. Outside MITSPlus service area, it is available 24 hours a day, 365 days a year, including evenings, weekends, and holidays. Inside the MITSPlus service area, it is available whenever MITSPlus is not available. No restriction on trip purpose. Service is limited to customers who are certified as disabled through MITSPlus. Trips…

Making Reservations

To use MITSPlus you must reserve a trip at least one day in advance. Reservations will be taken up to 7 days in advance. Staff will take reservations from 8 am-6 pm, Monday through Saturday. On Sunday and holidays an answering machine will take requests until 6 p.m.; you should call to confirm your reservation…

MITSPlus Fares

The cash fare on MITSPlus is $1.00. Tickets are available. Personal care attendants (PCA) ride free. Other companions who ride with you must pay a regular MITSPlus fare ($1.00 or ticket). The one-way fare for same day service for certified customers is $2.00 or $2.00 value in tickets. Half Fare discount is not applicable. You…

Riding MITSPlus

About MITSPLUS MITSPlus is door-to-door van transportation service that helps meet the needs of mobility impaired persons in Muncie. To ride MITSPlus, you must have a disability which makes you unable to use MITS fixed route bus service. Unable means that it is impossible or it causes severe or continuing pain. Discomfort, occasional pain, age,…