MITSPlus is door-to-door van transportation service that helps meet the needs of mobility impaired persons in Muncie. To ride MITSPlus, you must have a disability which makes you unable to use MITS fixed route bus service. Unable means that it is impossible or it causes severe or continuing pain. Discomfort, occasional pain, age, or distance to the nearest bus stop does not by themselves constitute an eligible disability.
There is a two part application process which you must complete before you can use MITSPlus. The first step is to give MITSPlus permission to contact a professional who is familiar with your abilities. In the second part, this professional answers questions about your ability to use fixed route bus service. MITSPlus uses this information to determine if you are eligible to use MITSPlus service all of the time, some of the time, or not at all.
If you disagree with our decision, you may appeal the decision in writing to the MITS Administration Office.