Accessibility

MITS takes pride in providing service for everyone, regardless of a person's ability. All MITS buses are equipped with wheelchair lifts or ramps and a "kneeling" feature at the front steps. All MITS drivers are trained in the proper operation of the equipment. Under normal operating circumstances, you are expected to wheel yourself onto the lift without assistance from the driver.

The lifts on MITS buses and vans are able to accommodate any standard wheelchair which is no larger than 30" x 48" measured 2" above the ground and does not exceed 600 pounds including the person. However, some wheelchairs which meet the standard measurements are difficult or impossible to properly secure. While it is not mandatory that you allow the driver to attempt to secure your wheelchair, it is strongly recommended. Call MITS for more information about accessible equipment.

MITS schedules and general information are available in braille, on computer disk, and in large type. Just call 289-MITS to request one of these formats.

Travel Training Assistance
Travel training is free and is customized to meet each individual's needs. Travel training gives you the skill, confidence and independence to get where you need to go. Riding the fixed route system offers more convenient and independent travel than using MITSPlus. You'll learn how to:
* Read bus maps and schedules
* Plan your trip and ride your necessary routes
* Recognize bus stops, landmarks, and route names
* Pay fares and purchase passes
* Safely cross the street and other important pedestrian skills
* Prepare for the "what ifs" of bus riding, such as "What if I miss the bus?", "What if I forget my money?", "What if I get off at the wrong stop?"
* Ride the bus with confidence.
To learn more or to schedule your training, call 282-2762.

MITSPlus
MITS also offers door-to-door transportation. This service is called MITSPlus. To use this service, you must have a disability which prevents you from riding the fixed route buses. MITSPlus vans will come to your door and take you anywhere in Muncie, for any reason. The days and hours of service are the same as the fixed route service hours. An advance reservation is required and you must complete an application process. Call 284-4753 (option #2) for more information.

Accessible Transportation Voucher Program
Wheelchair accessible, taxi-like transportation
For trips that begin and end in Muncie, available outside MITSPlus service hours, including weekends and holidays. For trips that begin or end outside Muncie, available 24 hours a day, 365 days a year.
No restriction on trip purpose
Limited to customers who are certified as disabled through MITSPlus or The New InterUrban
Trips must begin and end in Delaware County
One-way fare is $10, but you pay just $5 with the Voucher.
Vouchers are available from the offices of MITS or LifeStream Services.

To request a ride call Eaton EMTs at 396-9483

Sponsored by: United Way of Delaware County, City of Muncie, Delaware County, LifeStream Services, MITS, Federal Transit Administration