It is the mission of the Muncie Indiana Transit System (MITS) to provide high quality public transportation that addresses the needs of the community at the least cost to the taxpayer and the user, and in the process, contributes to the community’s economy and quality of life.
MITS was named Outstanding Public Transportation System by the American Public Transportation Association in 2005 and again in 2008. This award recognizes excellence in ridership growth, financial management, system security and safety, and customer service. In 2007 MITS was awarded the Gold Award for Safety by APTA. MITS thanks all the riders, employees, and supporters. Without them, these incredible honors could not have been achieved.
Bus Service
MITS provides traditional fixed route bus transportation within the Muncie city limits. Fifteen routes provide service to most shopping, medical, employment, residential, recreational, and governmental locations. Buses operate Monday through Saturday on all but six holidays.
MITSPlus
To accommodate the needs of those in the community who are unable to use MITS traditional fixed route bus service because of a disability, MITS provides door-to-door service called MITSPlus. MITSPlus picks up people at their doors and delivers them to the door of their destinations. An advance reservation is required and customers must be certified as needing the service. MITSPlus provides service Monday through Friday, from 6:00 a.m. until 9:00 p.m., and Saturday, from 7:45 a.m. to 6:15 p.m.
